Understanding Trust Badges
Learn what each badge means and how to earn them
Verification Badges
Complete these steps to build trust with other users
Phone Verified
Phone VerifiedYour phone number has been confirmed via SMS verification code
Go to Settings > Verification > Phone and enter the code sent to your phone
Sending booking requests, messaging hosts
ID Verified
ID VerifiedYour government-issued ID has been verified through Stripe Identity
Go to Settings > Verification > ID and follow the secure verification flow
Creating listings, achieving higher trust score
Listing Badges
Badges that appear on listings to indicate trust
Landlord Approved
Landlord ApprovedHost has uploaded proof that their landlord consents to mid-term housing
Upload landlord consent letter in listing settings
Most NYC leases require landlord consent. This badge shows the listing is legitimate.
Trust Score
Your overall reliability rating on Subletly
Your Trust Score is a combined metric (0-100) that reflects your overall reliability on Subletly. It's calculated based on:
Phone, ID, and booking history
Average rating and number of reviews
Message and inquiry response rate
Trust Levels
Achievement Badges
Earned through your activity and reputation on Subletly
Quick Responder
Respond to 90%+ of inquiries within 24 hours
Highly Rated
Maintain 4.5+ average rating with 5+ reviews
Experienced
Complete 10+ successful bookings
Verified Identity
Complete ID verification through Stripe Identity
Ready to get verified?
Complete your verification to build trust and unlock all features.
Start Verification